Questions about an order, an ingredient, or a custom batch? We read everything and usually reply within a day.
Email us
General questions and orders: rosen@starsoap.co.uk
Before you write
A few things come up often, and the answers are already on the site:
- Ingredients — the full list is on every product page, in plain English.
- Delivery times and costs — see Delivery.
- Returns — see Returns.
- Sensitive skin — start with the Baby-Soft Unscented Oat Bar or the Gentle Oatmeal & Goat Milk; both are fragrance-free.
Wholesale and gifts
We can put together larger orders for shops, markets, wedding favours and party bags, with a little notice — bars need four weeks to cure, so please allow at least six weeks for anything sizeable. Email us with roughly what you need and when.